Contact details
Name: C D MAster Locksmith
Address: 25 Mercer Close, Basingstoke, RG22 6NZ
Phone Number: 07966366132
E-mail: locksmith@thedrakes.co.uk
Created October 2022
The type of personal information we collect
We currently collect and process the following information:
Names.
Addresses.
Email addresses.
Telephone numbers.
How we get the personal information and why we have it
The personal information we process is provided to us directly by you for one of the following reasons:
So that we can contact you as required should you ask for this to happen.
So that we can invoice you.
We may share this information so that guarantees can be applied but only with your agreement.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting locksmith@thedrakes.co.uk
(f) We have a legitimate interest.
How we store your personal information
The information you provide is securely stored digitally for a minimum of one year or longer to match any guarantee period plus one year. The data will then be deleted unless agreed by you.
Any information which is in paper form will be kept for the same periods as above unless for tax purposes. The information will be kept locked away.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at the information at the beginning of this document if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at at the information at the beginning of this document.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk